Avita Legal

Privacy Policy

Updated April 2025

General Data Protection Regulations (“GDPR”) Privacy Notice and Information for Clients

The GDPR are important European regulations, which have introduced amendments to data protection law including introducing additional rights for individuals in relation to their personal and sensitive personal data. GDPR applies to all EU Member States from 25 May 2018.

Avita Legal Ltd are committed to protecting and keeping confidential all the information you provide to us, subject to certain legal duties that are explained in our terms and conditions of business.

We ask that you read this privacy notice carefully as it contains important information about who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a complaint.

Who we are

Avita Legal is a trading style of Avita Legal Ltd. It is a Limited Company registered in England, company number 14091623. The registered office is at 115 – 125 Bradshawgate, Bolton, BL2 1BJ. It is a legal practice, which is authorised and regulated by the Solicitors Regulation Authority under number 8000842. The firm collects, uses and is responsible for certain personal information about you. When it does so, it is also regulated under the GDPR by the Information Commissioner and is responsible as ‘controller’ of that personal information.

The personal information we collect, use and share

In the course of your legal transaction, we collect the following personal information when you provide it to us:

  • Name, address, date of birth, contact information (telephone and email where appropriate), National Insurance number (where appropriate)
  • Identity information and documentation
  • Additional information in relation to your legal transaction to enable us to advise you and progress your case. This will depend on the type of legal work you instruct the firm to undertake

We use your personal information primarily to enable us to provide you with a legal service in accordance with your instructions. We also use it for related purposes including identity verification, administration of files, updating existing records, analysis for management improvement, statutory returns, and legal and regulatory compliance. The information will be held in hard copy and/or electronic format.

You are responsible for ensuring the accuracy of all the personal data you supply to us, and we will not be held liable for any errors unless you have advised us previously of any changes in your personal data.

We will only take instructions from you or someone you authorise in writing.

Where you are acting as an agent or trustee, you agree to advise your principal or the beneficiary of the trust that their personal information will be dealt with on these terms.

If we are working with other professionals advising you (experts, barristers, lenders, etc.), we may share relevant data unless you notify us otherwise.

We sometimes use trusted external providers for support tasks. Confidentiality agreements ensure security. All routine tasks are handled in-house.

We use secure computing systems. IT providers are subject to confidentiality and GDPR compliance. Your information is kept in the UK unless you instruct otherwise.

We may be legally required to share personal information with authorities. In such cases, we might not be able to inform you or continue working on your matter.

Some files may be confidentially audited or reviewed by professional bodies or directories. We assume consent unless you object. Sensitive material will not be shared.

We will not share your data with third parties or the media without your explicit consent.

How long your personal data will be kept

We retain your data and file for a period based on your case. Details will be confirmed at case end. Files will be securely destroyed afterward unless other arrangements are made.

Basic details (name, address, DOB) may be held longer for regulatory purposes.

Reasons we can collect and use your personal information

We rely on the following lawful bases:

  • Your consent
  • Contractual obligations
  • Legal obligations
  • Public task
  • Legitimate interests

Marketing

Updates and articles are available at www.avitalegal.co.uk.

To receive marketing, you must opt in. You may withdraw consent at any time. We use secure third-party software but do not allow third-party marketing use.

If you're an existing client or we hold your documents, we may rely on legitimate interest to contact you when relevant.

Your Rights

Under GDPR you have rights including:

  • Access: request a copy of your data
  • Informed: covered by this notice
  • Rectification: correct inaccurate data
  • Erasure: request deletion under specific circumstances
  • Object: to processing for marketing or based on legitimate interest
  • Restrict processing: under defined conditions

To exercise rights, contact our Data Protection Officer with identification and relevant details.

Keeping your personal information secure

We have appropriate security and limit access. Staff are bound by confidentiality. Breaches are reported as required by law.

For online safety advice, visit www.getsafeonline.org.

How to complain

If you believe we are mishandling your data, contact our Data Protection Officer first.

You may also lodge a complaint with the ICO at www.ico.org.uk/concerns/ or call 0303 1231113.

Changes to this privacy notice

We may update this notice. Changes will be communicated via our website or directly to you.

How to contact us

Please contact our Data Protection Officer with questions:

Address: FAO Data Protection Officer, Avita Legal Ltd, 115 – 125 Bradshawgate, Bolton, BL2 1BJ

If you need this notice in another format, please let us know.